Sep 30, 20193 min read
14
Service Designer, Researcher & Futures Synthesist
I'm a design thinker, with vast experience and passion for ethnography, innovation, consumer insights and futures synthesis within a business focus. I work on freelance projects and through my company Precog.
In my personal life I'm passionate about travel, running and photography.
Design Thinking
Ethnography UX / User Research Design documentary film making Organisational change Service Design
Futures Synthesis
My core areas of expertise are in Service Design and Research, particularly relating to a variety products and services in B2B (energy, retail, gaming, pharma, architecture, industrial) and B2C (retail, gaming, public sector, finance/banking) spaces.
UX & Usability Testing, Card Sorting, Customer Journeys, Persona Development, Wireframing, Focus Groups, Interviews, Vox Pops, Ethnography, Photography & Videography, Video Editing, Research documentaries & videos, Research Management, Cultural Analysis, Communication strategy, Questionnaire design, Service design tools, futures synthesis.
I have recently completed a Future Studies and Speculative design certificate through Parsons School of Design and have completed several courses through my career. Apart from that I have a degree in Marketing & Communication.
A small selection of projects I've worked on.